For a continued growth and increase in profits, company/business needs to constantly remain profitable not just to survive and grow but also to prevent scrutiny by investors, regulators, or financial institutions. In any business the bottom line is the bottom line. There are fixed operating costs that seem to only increase, no matter what you do to reduce them. These rising costs don’t seem to have a ceiling. With every year as you grow, the cost of doing business grows about 12- 20%. It’s no wonder that Outsourcing facets of your business has become an attractive possibility and almost a necessity to compete in the cut throat market.
We will be the first to acknowledge the fears that may come with even the thought of outsourcing may paralyze your decision to proceed with outsourcing but that’s where we differ from a lot of bad apples out there. We are a tech company and our services are infused with technology to improve efficiency and security. Call us and let us put your mind at ease on our transparent processes for all that we do with Business augmentation services a.k.a BPO.
Insurance Claim Management
A key a part of the insurance policy administration process and claims processing is “the fulfillment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured”. Insurance claims business process outsourcing will allow your staff to focus on your core business functions.
Insurance Data Entry
Data Entry in the Insurance industry refers unstructured and/or structured data which gets used to influence underwriting, rating, pricing, forms, marketing and claims handling. DigAptics Insurance BPO service can be used to reduce work load and accurately underwrite, price risk and incentivize risk reduction.
Billing and Accounts Receivable Insurance
DigAptics provides billing and receivables for your goods or services. Accounts Receivable is created in AFIS and generates invoices, statements, or both, to bill customers.
Policy Checking Services
Getting an insurance policy requires a lot of leg work on part of the insurance agent/agency and entails: reviewing customer documents and checking for missing/incomplete information, entering/verifying customer and policy details, verification of the details in the quote, proposal, and policy, and finally generating the final policy (insurance policy insurance) based on underwriter's input.
Insurance Underwriting Services
Insurance underwriters use computer software programs to determine whether an applicant should be approved. DigAptics can do the leg work for your Insurance underwriters to gather info, create preliminary reports for further final evaluation by the underwriter slashing the time of decision for approval /denial/quote in half.
Why Outsource With Digaptics?
Following are the reasons
24/7 Support– Call, Email, text. We are here. If you need a rush job or even assistance with something you don’t normally do, we have the people and knowledge that can help.
Costing and Delivery
DigAptics BPO Delivery Models
Transaction Based Model:
A transaction based pricing model for outsourcing is that the one wherein payments are made on the number of transactions made. In this model billing will be based on the deliverables. The client pays only for what is delivered. There is no limit to the transaction volume. Client can leverage this model to keep the cost completely based on work volume.
Rate Assignment Model:
A dedicated resource/team is assigned to the client with delivery objectives on daily basis. Rates are mutually agreed upon which includes all capital and operations expenses. The billing is done at regular intervals time, based on the time the resource/team has worked on the client assignment(s).
Fixed Time / Fixed Cost Project Model:
This is a time/project based model where the beginning date and end date is identified. This model works best where the work volume and timeline is understood beforehand. DigAptics BPO will offer you the simplest offer possible and put adequate number of resources to make sure the project is completed before or on the set target date. Project deliverables, timelines and resource utilization are pre-defined in order that both the client and DigAptics team are synchronized to execute a successful project.
In this model you get the best of both worlds as it maximizes the value that the client gets, especially if the work is tough to define based on the above criteria solely.
Industries We Serve
Our Work Process