Communicate with one of our Consultant and let him know about your thoughts, challenges and target.
BPO
Data
For a continued growth and increase in profits, company/business needs to constantly remain profitable not just to survive and grow but also to prevent scrutiny by investors, regulators, or financial institutions. In any business the bottom line is the bottom line. There are fixed operating costs that seem to only increase, no matter what you do to reduce them. These rising costs don’t seem to have a ceiling. With every year as you grow, the cost of doing business grows about 12- 20%. It’s no wonder that Outsourcing facets of your business has become an attractive possibility and almost a necessity to compete in the cut throat market.
We will be the first to acknowledge the fears that may come with even the thought of outsourcing may paralyze your decision to proceed with outsourcing but that’s where we differ from a lot of bad apples out there. We are a tech company and our services are infused with technology to improve efficiency and security. Call us and let us put your mind at ease on our transparent processes for all that we do with Business augmentation services a.k.a BPO.
Data conversion Services:
DigAptics provides Data services in which conversion of unorganized data from one system/format is done to another. Popular inputs of data include PDF, XML, word documents, HTML, ASCII which are then converted to the desired output formats. With our services you can convert your data into a portable compressed form, make document management easy, allow discarding any and all redundant data, update, access, and organize them as soft copies for future reference and usage.
Document Management Services:
Documentation increases exponentially in an enterprise and digitization of the records/data/documentation is not an option but a necessity. Through DigAptics BPO’s enterprise document management services, clients can have their documents prepared, scanned, categorized, indexed, and stored securely in an accurate and fast manner.
Catalog management:
With the boom of ecommerce and online stores, there is a demand for digital catalog management processes. It involves categorizing the features of each product and updating them when needed. DigAptics BPO has experience in creating stores, marketing them and managing the stores from head to toe including catalog management services.
OCR Scanning Services:
Through DigAptics OCR scanning services, clients around the world have been able to save time and costs by outsourcing their entire OCR process to DigAptics. Documents such as bills, receipts, accounting statements and other official papers are scanned and tagged by DigAptics to deliver high quality scans that can reduce office clutter and maintain records digitally for the long term.
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Data conversion Services:
DigAptics provides Data services in which conversion of unorganized data from one system/format is done to another. Popular inputs of data include PDF, XML, word documents, HTML, ASCII which are then converted to the desired output formats. With our services you can convert your data into a portable compressed form, make document management easy, allow discarding any and all redundant data, update, access, and organize them as soft copies for future reference and usage.
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Document Management Services:
Documentation increases exponentially in an enterprise and digitization of the records/data/documentation is not an option but a necessity. Through DigAptics BPO’s enterprise document management services, clients can have their documents prepared, scanned, categorized, indexed, and stored securely in an accurate and fast manner.
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Catalog management:
With the boom of ecommerce and online stores, there is a demand for digital catalog management processes. It involves categorizing the features of each product and updating them when needed. DigAptics BPO has experience in creating stores, marketing them and managing the stores from head to toe including catalog management services.
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OCR Scanning Services:
Through DigAptics OCR scanning services, clients around the world have been able to save time and costs by outsourcing their entire OCR process to DigAptics. Documents such as bills, receipts, accounting statements and other official papers are scanned and tagged by DigAptics to deliver high quality scans that can reduce office clutter and maintain records digitally for the long term.
Why Outsource With Digaptics?
Following are the reasons
Cost-Effective Service- DigAptics can do the best work and the best price in the industry. Scale your BPO team as you need, not more, not less
Customized Solutions– We are not just a BPO solution provider, we are also a tech company which gives advantage to us in providing any customized software or procedures you would like we can deliver.
24/7 Support– Call, Email, text. We are here. If you need a rush job or even assistance with something you don’t normally do, we have the people and knowledge that can help.
Advanced Technology– DigAptics uses only the latest, cutting-edge software and hardware. Our team’s certifications are always up to date, and we pride ourselves on innovation and adaptability for our clients.
Data Security– Our security systems set the standards for BPO worldwide. We’ve never had a data breach, we’ve never lost any data due to a network, system, or server failure.
Quick turnaround Time– Our global reach can result in head-snapping speed for your project. Input, compilation, storage, and retrieval, our speed will astound you
Scalability– All our services are scalable, so we always have the resources to fit your needs. If you need a unique service, we can supply it. And if there are slow seasons for you, we can match the activity level. If your busy seasons are crushing you now, we can ease that burden as well
Transparency– Our clients always have access to all our procedures and records. We have stringent quality control and even a dedicated team of inspectors that will make sure our work for you is accurate and complete.
Experienced Professionals– We are specialists in providing the quickest, most accurate results in your sector, and we can do it your way or ours. And since our employees are cross-trained in many skills, we can keep your project on track
Costing and Delivery
DigAptics BPO engages with its clients with the model that is right for them so that they can maximize the value that they get. Each business process is unique in the way it is done and so the pricing would vary based on the type of work it involves. Some of the models that DigAptics clients have used in the past include:
Telemarketing
DigAptics team has strong English language communicators that can understand and talk to end consumers very effectively generating leads for the companies to follow up on.
Prospect customer management
Each company reaches out to its customers, generally through calling them up to sell them their product / services. However recruiting many of them could be expensive in countries like USA, Canada, UK and others which is where DigAptics BPO could step in and save costs for its clients.
Customer / User Surveys
Achieve faster resolutions for your customers/clients by having a dedicated customer service team/personnel. Keep your reputation top notch by preemptively preventing negative feedbacks using various techniques such as surveys/feedbacks etc. These could be for technical help, billing process, order status, feedback, complaints and many more.
Catalog Management
With the increase of online trade, online stores, e-commerce etc., there is a strong need to have digital catalog management processes. It involves a lot of mundane work such as paper to digital catalog conversion, designing the catalog image, merging the design elements and updating them with respect to product features, product prices, product innovations, shipping policies, etc. DigAptics BPO has strong experience in helping manage catalogs for its clients with precision and speed.
Transaction Based Model:
A transaction based pricing model for outsourcing is that the one wherein payments are made on the number of transactions made. In this model billing will be based on the deliverables. The client pays only for what is delivered. There is no limit to the transaction volume. Client can leverage this model to keep the cost completely based on work volume.
Rate Assignment Model:
A dedicated resource/team is assigned to the client with delivery objectives on daily basis. Rates are mutually agreed upon which includes all capital and operations expenses. The billing is done at regular intervals time, based on the time the resource/team has worked on the client assignment(s).
Transaction Based Model:
A transaction based pricing model for outsourcing is that the one wherein payments are made on the number of transactions made. In this model billing will be based on the deliverables. The client pays only for what is delivered. There is no limit to the transaction volume. Client can leverage this model to keep the cost completely based on work volume.
Rate Assignment Model:
A dedicated resource/team is assigned to the client with delivery objectives on daily basis. Rates are mutually agreed upon which includes all capital and operations expenses. The billing is done at regular intervals time, based on the time the resource/team has worked on the client assignment(s).
Fixed Time / Fixed Cost Project Model:
This is a time/project based model where the beginning date and end date is identified. This model works best where the work volume and timeline is understood beforehand. DigAptics BPO will offer you the simplest offer possible and put adequate number of resources to make sure the project is completed before or on the set target date. Project deliverables, timelines and resource utilization are pre-defined in order that both the client and DigAptics team are synchronized to execute a successful project.
Hybrid Model:
In this model you get the best of both worlds as it maximizes the value that the client gets, especially if the work is tough to define based on the above criteria solely.
DigAptics BPO Delivery Models
Fixed Time / Fixed Cost Project Model:
This is a time/project based model where the beginning date and end date is identified. This model works best where the work volume and timeline is understood beforehand. DigAptics BPO will offer you the simplest offer possible and put adequate number of resources to make sure the project is completed before or on the set target date. Project deliverables, timelines and resource utilization are pre-defined in order that both the client and DigAptics team are synchronized to execute a successful project.
Hybrid Model:
In this model you get the best of both worlds as it maximizes the value that the client gets, especially if the work is tough to define based on the above criteria solely.
Industries We Serve
Food
Manufacturing
Healthcare
Small Business
Education
B2B
Real Estate
Automotive
Non Profit
Hospitaality
Government
Law
Retail
Our Work Process
Pick up the solution
you need…
you need…
Let’s talk and discuss
your goals
your goals
Choose terms, timelines,
and make payment
and make payment
We go to work
Pick up the solution
you need…
you need…
Let’s talk and discuss
your goals
your goals
Choose terms, timelines,
and make payment
and make payment
We go to work
Awards & Recognitions
Top SEO Agency
Of 2021
We’re leading the way in the digital world! Design Rush recognized us as a top digital agency
Top React Native Developers
Alberta 2021
Clutch recognized us as a top Software Services Company.
Top Mobile App Development
Company 2021
Clutch recognized us as a top Software Services Company.
Top Mobile App Development
Company 2021
Clutch recognized us as a top Software Services Company.
Top SEO Agency 2019
We’re leading the way in the
digital world! Upcity recognized us
as a top Digital Agency
Top React Native Developers
Chicago 2020
Clutch recognized us as a
top Software Services Company.
Top Mobile App Development
Company 2021
GoodFirm recognized us as a top
Mobile App Development Company.
Best Social Media Marketing Agency 2021
DesignRush recognized us as a best Social
Media Marketing company.
Plan + Pricings
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Healthcare
Send Me Free Proposal- Medical Billing
- Medical Coding
- Claim Adjudication Service
- Accounts Receivable
- Data Entry
- Revenue Cycle Management
- Audio Transcription
- Video Transcription
Cost/Seat : $1000-$1440
OR
Cost/Hour: $8-$15 /Hour
OR
Fixed Project Price
OR
Custom
Buy Now -
Sales/Marketing
Send Me Free Proposal- Inbound Calls
- Outbound Calls
- Research Surveys and Polling
- Appointment Selling Leads
- Direct Mail Follow-up Leads
- Service Promotion Leads
Cost/Seat : $1000-$1440
OR
Cost/Hour: $8-$15 /Hour
OR
Fixed Project Price
OR
Custom
Buy Now -
Mortgage
Send Me Free Proposal- Inbound Calls
- Outbound Calls
- Research Surveys and Polling
- Appointment Selling Leads
- Direct Mail Follow-up Leads
- Service Promotion Leads
- Title Search
- Lean Search
Cost/Seat : $1000-$1600
OR
Cost/Hour: $8-$15 /Hour
OR
Fixed Project Price
OR
Custom
Buy Now -
Insurance
Send Me Free Proposal- Inbound Calls
- Outbound Calls
- Research Surveys and Polling
- Appointment Selling Leads
- Direct Mail Follow-up Leads
- Service Promotion Leads
- Insurance Claim
- Insurance Eligibility
Cost/Seat : $1000-$1600
OR
Cost/Hour: $8-$15 /Hour
OR
Fixed Project Price
OR
Custom
Buy Now -
Finance& Accounting
Send Me Free Proposal- Inbound Calls
- Outbound Calls
- Research Surveys and Polling
- Appointment Selling Leads
- Direct Mail Follow-up Leads
- Service Promotion Leads
- Monthly Monitoring and Reporting
- Account Receivables
- Account Payables
- Complete Payroll Package
- General Ledger
- Formation of Corporation
- Personal and Corporate
Cost/Seat : $1000-$1600
OR
Cost/Hour: $8-$15 /Hour
OR
Fixed Project Price
OR
Custom
Buy Now
200 South Wacker Drive Suite 3100, Chicago 60606
+1 (630)-481-6122
connect@digaptics.com
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