Digital revolution in the Healthcare industry has changed the face of patient care. Healthcare trend are shifting fee for service models to value based care. All this means that quality of patient care is becoming more and more important and not quantity. In order to survive medical businesses have to focus all their energy on patient care. A lot of in house staff time is spent on non-core activities like creating calling lists, medical billing, insurance claims, medical data entry, pay roll services, medical claim processing etc. A lot of the time spent on non-core activities takes away time from patient care, causing an indirect loss to the company and physician burn out and medical businesses failing. That is why companies need to look to outsourcing services in order to ensure that their staff focuses on patient care, thus improving their chances of success. Using DigAptics as your BPO service partner will save you more than time and money. Our continuous refinement of business methodology, translates to your businesses operational efficiency
Medical Billing & Coding
-DigAptics is HIPPA Compliant
-Our coders have the latest information and training to keep this an accurate link in the chain. Our error rate is less than 0.01%.
Medical Data Entry
-Safely standardize, collect, organize, archive, and retrieve patient records and insurance forms
-We use Optical Character Recognition to convert any written or typed piece or paper into a digital document
Medical Claim Processing
-On average, 70-80% of patients owe a minimum of $500 to their healthcare providers. More than 45% of patients owe $1000. If a bill is not eventually paid or settled, the expense of treatment will NEVER be recovered.
Medical Accounts Receivables
Revenue Cycle Management
Following up on patient accounts that are unpaid or underpaid is crucial to staying ahead of the revenue cycle. Identifying the source of this problem leads to getting paid the proper amount at the proper time
Why Outsource With Digaptics?
Following are the reasons
24/7 Support– Call, Email, text. We are here. If you need a rush job or even assistance with something you don’t normally do, we have the people and knowledge that can help.
Costing and Delivery
DigAptics BPO Delivery Models
Transaction Based Model:
A transaction based pricing model for outsourcing is that the one wherein payments are made on the number of transactions made. In this model billing will be based on the deliverables. The client pays only for what is delivered. There is no limit to the transaction volume. Client can leverage this model to keep the cost completely based on work volume.
Rate Assignment Model:
A dedicated resource/team is assigned to the client with delivery objectives on daily basis. Rates are mutually agreed upon which includes all capital and operations expenses. The billing is done at regular intervals time, based on the time the resource/team has worked on the client assignment(s).
You have a vision,
We have a team!
Get in touch with us
Our Work Process
We are an Omni channel platform for everything business, from business development & business operations to business marketing. All that is essential for a healthy and successful business are handled by our experts in their respective departments. When you hire DigAptics, you hire an entire team of people, each from our various departments who huddle and discuss projects and manage them throughout the life cycle of the project so that the delivery is based on your vision, goals, specifications but also is primed with innovation, market research, evidence based decisions and transparency. We believe that satisfaction demands regular updates, reports, open communication, upfront pricing, and no long term contracts.
Plan + Pricings
What our Clients Say…
CTO Orbitus Connect
“DigAptics did everything they said they would and did it on time! The whole process was very easy”
“DigAptics has been a great partner to us. Its world class talent, sound knowledge of our industry and robust project management has all been valuable assets to our growth. We see this relationship grow in years to come”
“We couldn’t be more pleased with DigAptics as an outsourced technical resource for our intranet platform” ”
“5 stars is earned and trust is built over time. Over 3 years period, the leaders at DigAptics have worked with us in various capacity, personally and as a company to help us grow and create products. We are very grateful.”