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Customer Representative
For Small Business

Customer Support Representative for Small Business

A growing number of people are turning to external help options every year, such, for instance, outsourced phone support. It is expensive to hire support personnel and to develop a top-notch support plan for your business model. Focusing on your company goals while letting the outsourced customer support team look after your users at a lower cost is more preferable.

Digaptics provides coverage for all of your chosen communication channels, including calls, chats, and emails. Additionally, we are completely integrable with the most widely used phone and chat systems, which makes our services convenient and adaptable to meet all of your company demands.

What DigAptics Offer In CSR for Small Business

Call Center Outsourcing

Reduce waiting times, lost calls, and enhance conversion by outsourcing your call center completely or at busy times.

Telephone Answering Services

Calls are answered or transferred, orders are managed, appointments are made, messages are taken, escalations are handled, and assistance is given by virtual receptionists.

Technical Support Outsourcing

Expanding your internal team's technical support staff.

Ecommerce Support

Scalable, multilingual, and round-the-clock assistance are required. Our team has your back.

Live Chat Support Outsourcing

51% of consumers think your business should be open around-the-clock.

Call Center Outsourcing

Outsource your call center entirely or during peak hours to reduce waiting time and dropped calls and increase conversion.

Telephone Answering Services

Virtual receptionists answer or transfer calls, manage orders, set appointments, take messages, handle escalations, provide support.

Technical Support Outsourcing

Technical support team that expands your in-house team.

Ecommerce Support

Your support requires scaling, multi-languages, 24/7 coverage. We've got your back.

Live Chat Support Outsourcing

51% of customers believe that your business should be available 24/7.

Communicate with one of our Representative and let him know about your thoughts, challenges and target.

What makes DigAptics stand out to
Outsource Customer Service for Small Business?

We have ten years of experience providing great third-party customer assistance around-the-clock. By using all available means of contact, our support staff responds quickly and effectively to a variety of questions from end customers.

We take great satisfaction in being professional, customer-focused, and sensitive. We realize that every request needs a prompt response, and we want every one of our clients to succeed as soon as feasible, which is possible with our assistance.