Communicate with one of our Consultant and let him know about your thoughts, challenges and target.
Financial & Accounting
For a continued growth and increase in profits, company/business needs to constantly remain profitable not just to survive and grow but also to prevent scrutiny by investors, regulators, or financial institutions. In any business the bottom line is the bottom line. There are fixed operating costs that seem to only increase, no matter what you do to reduce them. These rising costs don’t seem to have a ceiling. With every year as you grow, the cost of doing business grows about 12- 20%. It’s no wonder that Outsourcing facets of your business has become an attractive possibility and almost a necessity to compete in the cut throat market.
We will be the first to acknowledge the fears that may come with even the thought of outsourcing may paralyze your decision to proceed with outsourcing but that’s where we differ from a lot of bad apples out there. We are a tech company and our services are infused with technology to improve efficiency and security. Call us and let us put your mind at ease on our transparent processes for all that we do with Business augmentation services a.k.a BPO.
Order to cash service
DigAptics can help in the whole order to cash cycle (OTC cycle). O2C or OTC, refers to the set of business processes for receiving and processing customer sales orders for goods and services and their payment
A company accounts payable team handles supplier invoices. It starts with an invoice and finishes with requesting payment, confirming payment received, and recording that into the general ledger. At DigAptics you can augment your accounts team with our professional staff or have us deal with the whole process of inquiry, confirmation and documentation of payable.
Our Payroll BPO service manages the payment of wages of the employees by the company (employer). Payroll processing involves gathering employee time information for a selected period, managing benefits & deductions, and distributing pay for that time period
The DigAptics Financial Reporting entails creating a report on a determined frequency to the management of an organization/company/business. The report is the disclosure of financial health and numbers of the company in a certain time period. This report is usually created for assessing performance internally or for outside parties such as investors, merger acquisition committee, regulators, etc.)
DigAptics Accounting BPO department can tackle small part of your accounting needs or full service accounting requirements.
Book Keeping Services
Any Transactions within a business whether purchase or sale must be recorded with details and with proofs in the form of receipts and statements. All of this recording and keeping the financial transactions of a company and their personals are required for company’s financial report and also by IRS for tax purposes. DigAptics BPO services can take care of all the financial recording of a business/company a.k.a BOOK KEEPING
When a company owes money by entities, it is called Accounts receivables. Keeping track of money that people owe is essential for the financial health of your business but often times gets over looked because of overwhelming work pressures and time constraints. At DigAptics our Financial BPO team can take care of your accounts receivables by generating an invoice and either mailing or electronically delivering it to the customer, and keeping track whether payment was received in the desired time frame or not.
Accounts payable is recorded in the Account Payable sub-ledger when an invoice is vouched for payment.
Tax Processing Services
The accounting process in aggregating tax liability for the sale of goods and services, preparing returns, collecting back up, and presenting the completed federal and state forms
Why Outsource With Digaptics?
Following are the reasons
24/7 Support– Call, Email, text. We are here. If you need a rush job or even assistance with something you don’t normally do, we have the people and knowledge that can help.
Costing and Delivery
DigAptics team has strong English language communicators that can understand and talk to end consumers very effectively generating leads for the companies to follow up on.
Prospect customer management
Each company reaches out to its customers, generally through calling them up to sell them their product / services. However recruiting many of them could be expensive in countries like USA, Canada, UK and others which is where DigAptics BPO could step in and save costs for its clients.
Customer / User Surveys
Achieve faster resolutions for your customers/clients by having a dedicated customer service team/personnel. Keep your reputation top notch by preemptively preventing negative feedbacks using various techniques such as surveys/feedbacks etc. These could be for technical help, billing process, order status, feedback, complaints and many more.
With the increase of online trade, online stores, e-commerce etc., there is a strong need to have digital catalog management processes. It involves a lot of mundane work such as paper to digital catalog conversion, designing the catalog image, merging the design elements and updating them with respect to product features, product prices, product innovations, shipping policies, etc. DigAptics BPO has strong experience in helping manage catalogs for its clients with precision and speed.
Transaction Based Model:
A transaction based pricing model for outsourcing is that the one wherein payments are made on the number of transactions made. In this model billing will be based on the deliverables. The client pays only for what is delivered. There is no limit to the transaction volume. Client can leverage this model to keep the cost completely based on work volume.
Rate Assignment Model:
A dedicated resource/team is assigned to the client with delivery objectives on daily basis. Rates are mutually agreed upon which includes all capital and operations expenses. The billing is done at regular intervals time, based on the time the resource/team has worked on the client assignment(s).
Fixed Time / Fixed Cost Project Model:
This is a time/project based model where the beginning date and end date is identified. This model works best where the work volume and timeline is understood beforehand. DigAptics BPO will offer you the simplest offer possible and put adequate number of resources to make sure the project is completed before or on the set target date. Project deliverables, timelines and resource utilization are pre-defined in order that both the client and DigAptics team are synchronized to execute a successful project.
In this model you get the best of both worlds as it maximizes the value that the client gets, especially if the work is tough to define based on the above criteria solely.
DigAptics BPO Delivery Models
Industries We Serve
Our Work Process