Marketing BPO

BPO
Marketing

Business need sales of their products and services to stay in business. However, not all activities are strategic or core to the marketing or sales teams. A lot of time is spent on non-core activities like creating calling lists, searching databases, cleaning up prospect lists etc, a lot of which take away productive time of teams, causing an indirect loss to the company. There are fixed operating costs that seem to only increase, no matter what you do to reduce them. These rising costs don’t seem to have a ceiling. With every year as you grow, the cost of doing business grows about 12- 20%. It’s no wonder that Outsourcing facets of your business has become an attractive possibility and almost a necessity to compete in the cut throat market.

Companies need to look to Marketing outsourcing services in order to ensure that their staff focuses on the strategic aspects of the company, thus improving their chances of success.

DigAptics BPO has had considerable experience in ensuring that their clients’ marketing teams stay focused on what’s important. At DigAptics we call Outsourcing BA (Business Augmentation). The marketing outsourcing team at DigAptics works as an extension of their clients’ teams by ensuring seamless transition of non-core activities and in the process lowering costs for the company.

We will be the first to acknowledge the fears that may come with even the thought of outsourcing may paralyze your decision to proceed with outsourcing but that’s where we differ from a lot of bad apples out there. We are a tech company and our services are infused with technology to improve efficiency and security. Call us and let us put your mind at ease on our transparent processes for all that we do with Business augmentation services a.k.a BPO.

Telemarketing

DigAptics team has strong English language communicators that can understand and talk to end consumers very effectively generating leads for the companies to follow up on.

Prospect customer management

Each company reaches out to its customers, generally through calling them up to sell them their product / services. However recruiting many of them could be expensive in countries like USA, Canada, UK and others which is where DigAptics BPO could step in and save costs for its clients.

Customer / User Surveys

Achieve faster resolutions for your customers/clients by having a dedicated customer service team/personnel. Keep your reputation top notch by preemptively preventing negative feedbacks using various techniques such as surveys/feedbacks etc. These could be for technical help, billing process, order status, feedback, complaints and many more.

Catalog Management

With the increase of online trade, online stores, e-commerce etc., there is a strong need to have digital catalog management processes. It involves a lot of mundane work such as paper to digital catalog conversion, designing the catalog image, merging the design elements and updating them with respect to product features, product prices, product innovations, shipping policies, etc. DigAptics BPO has strong experience in helping manage catalogs for its clients with precision and speed.

Communicate with one of our Consultant and let him know about your thoughts, challenges and target.

Why Outsource With Digaptics?
Following are the reasons

Cost-Effective Service- DigAptics can do the best work and the best price in the industry. Scale your BPO team as you need, not more, not less
Customized Solutions– We are not just a BPO solution provider, we are also a tech company which gives advantage to us in providing any customized software or procedures you would like we can deliver.

24/7 Support– Call, Email, text. We are here. If you need a rush job or even assistance with something you don’t normally do, we have the people and knowledge that can help.

Advanced Technology– DigAptics uses only the latest, cutting-edge software and hardware. Our team’s certifications are always up to date, and we pride ourselves on innovation and adaptability for our clients.
Data Security– Our security systems set the standards for BPO worldwide. We’ve never had a data breach, we’ve never lost any data due to a network, system, or server failure.
Quick turnaround Time– Our global reach can result in head-snapping speed for your project. Input, compilation, storage, and retrieval, our speed will astound you
Scalability– All our services are scalable, so we always have the resources to fit your needs. If you need a unique service, we can supply it. And if there are slow seasons for you, we can match the activity level. If your busy seasons are crushing you now, we can ease that burden as well
Transparency– Our clients always have access to all our procedures and records. We have stringent quality control and even a dedicated team of inspectors that will make sure our work for you is accurate and complete.
Experienced Professionals– We are specialists in providing the quickest, most accurate results in your sector, and we can do it your way or ours. And since our employees are cross-trained in many skills, we can keep your project on track

You have a vision,We have a team!

+1(630)-481-6122 Or

Costing and Delivery

DigAptics BPO engages with its clients with the model that is right for them so that they can maximize the value that they get. Each business process is unique in the way it is done and so the pricing would vary based on the type of work it involves. Some of the models that DigAptics clients have used in the past include:

Transaction Based Model:

A transaction based pricing model for outsourcing is that the one wherein payments are made on the number of transactions made. In this model billing will be based on the deliverables. The client pays only for what is delivered. There is no limit to the transaction volume. Client can leverage this model to keep the cost completely based on work volume.

Rate Assignment Model:

A dedicated resource/team is assigned to the client with delivery objectives on daily basis. Rates are mutually agreed upon which includes all capital and operations expenses. The billing is done at regular intervals time, based on the time the resource/team has worked on the client assignment(s).

DigAptics BPO Delivery Models

Fixed Time / Fixed Cost Project Model:

This is a time/project based model where the beginning date and end date is identified. This model works best where the work volume and timeline is understood beforehand. DigAptics BPO will offer you the simplest offer possible and put adequate number of resources to make sure the project is completed before or on the set target date. Project deliverables, timelines and resource utilization are pre-defined in order that both the client and DigAptics team are synchronized to execute a successful project.

Hybrid Model:

In this model you get the best of both worlds as it maximizes the value that the client gets, especially if the work is tough to define based on the above criteria solely.

Industries We Serve

Food

Manufacturing

Healthcare

Small Business

Education

B2B

Real Estate

Automotive

Non Profit

Hospitaality

Government

Law

Retail

Our Work Process

Pick up the solution
you need…

Let’s talk and discuss
your goals
Choose terms, timelines,
and make payment

We go to work

Awards & Recognitions

Top SEO Agency 2019

We’re leading the way in the
digital world! Upcity recognized us
as a top Digital Agency

Top React Native Developers
Chicago 2020

Clutch recognized us as a
top Software Services Company.

Top Mobile App Development
Company 2021

GoodFirm recognized us as a top
Mobile App Development Company.

Best Social Media Marketing Agency 2021

DesignRush recognized us as a best Social
Media Marketing company.

Plan + Pricings