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Digaptics, the next-generation medical record support

Description:

Whether for release of information, referrals, bulk transfers, or data entry, Digaptics ensures secure, compliant, and timely handling of medical data. Our solutions help free up your staff’s time, reduce operational costs, and maintain positive relationships with referring physicians.

Health Information Management Services by DigAptics

Clinical Document Routing:

Digaptics’ experts efficiently organize and route faxed documents to Health Information Management (HIM) Departments or provider offices. This service covers various records, including record requests, lab reports, referrals, and more. Documents are indexed and routed within one business day, preventing delays and reducing work backlogs.

Telephonic Intake Services:

Digaptics simplifies managing incoming requests for Release of Information (ROI) through its centralized call center. Our representatives handle and prioritize requests, provide status updates to callers, and guide them to our online ROI portal for easy submission. This service streamlines the process, reduces staff workload, and ensures accurate entry into both your Electronic Medical Record (EMR) and ROI vendor’s system.

Data Entry:

Digaptics experts manage monitoring and entering incoming paper and faxed ROI forms into your EMR. This customizable process ensures uninterrupted access to critical medical records and accurate and prompt data entry.

Chart/Appointment Preparation:

DigAptics ensures patient medical records are readily available before scheduled appointments, facilitating a comprehensive understanding of patient health history. Our experts use a thorough retrieval process to obtain external patient records, including contacting providers through multiple channels.

Referral Management:

DigAptics manages the transfer of medical records back to a referred patient’s physician post-visit, promoting a collaborative approach to healthcare. We monitor appointment lists, add referring provider information to the EMR, and send applicable patient records to the referring provider after appointments.

Bulk Record Transfer:

DigAptics facilitates the efficient and compliant transfer of large volumes of medical records resulting from significant practice changes. We securely store and transfer records in compliance with regulations, ensuring patient information confidentiality and integrity.

Industry challenges

70%

of medical information is exchanged via fax.

1000

Every 48 hours, the average healthcare system receives clinical information from 1,000 different sources.

100%

100% of medical practices experience unexpected, short bursts of intense back-office work.

Outsourcing Health Information Management (HIM) with Digaptics offers several benefits

Expertise

Digaptics specializes in HIM services, ensuring that your medical records and data are handled by professionals with the right expertise and experience.

Cost-Effectiveness

Outsourcing HIM to Digaptics can lead to cost savings compared to managing these tasks in-house. You can avoid the expenses associated with hiring and training staff, maintaining infrastructure, and staying updated with regulatory requirements.

Focus on Core Activities

By entrusting HIM tasks to Digaptics, your healthcare organization can focus more on core activities such as patient care, medical treatments, and improving operational efficiency.

Scalability

Digaptics can scale its HIM services according to your organization’s needs. Whether you need to expand or reduce services, outsourcing offers flexibility without the challenges of managing fluctuating workloads internally.

Technology and Security

Digaptics employs advanced technology and stringent security measures to ensure the confidentiality, integrity, and availability of patient data. This includes encryption, multi-factor authentication, and regular security audits.

Compliance:

HIM outsourcing with Digaptics helps ensure compliance with healthcare regulations and standards. You can rely on their expertise to handle sensitive patient information in accordance with legal requirements.

Efficiency and Productivity

Outsourcing HIM tasks to Digaptics can lead to increased efficiency and productivity within your organization. Streamlined processes, timely record management, and accurate data entry contribute to better workflow management and improved overall performance.

What would you like to know about Digaptics’ BPO?

What is the cost of outsourcing Health Information Management to Digaptics?

The cost of outsourcing HIM to Digaptics depends on various factors such as the size of your business and the specific services required. Contact us to receive a customized quotation.

How does outsourcing HIM ensure patient data security at Digaptics?

Digaptics prioritizes patient data security with stringent measures including encryption, multi-factor authentication, and regular security audits.

Can Digaptics customize HIM services to suit my organization's specific needs?

Yes, Digaptics offers customizable HIM services tailored to meet the unique requirements of your organization.

How can outsourcing HIM to Digaptics improve my organization's productivity?

Outsourcing HIM tasks to Digaptics allows your healthcare facility to focus on providing quality care to patients, leading to increased productivity and improved patient outcomes.

Connect with us

Let’s large a partnership!

For a free consult with our Head of CX Design, fill out the form, call us at (012) 345 6789. For Human Resources.