Insurance BPO

BPO

Insurance

For a continued growth and increase in profits, company/business needs to constantly remain profitable not just to survive and grow but also to prevent scrutiny by investors, regulators, or financial institutions. In any business the bottom line is the bottom line. There are fixed operating costs that seem to only increase, no matter what you do to reduce them. These rising costs don’t seem to have a ceiling. With every year as you grow, the cost of doing business grows about 12- 20%. It’s no wonder that Outsourcing facets of your business has become an attractive possibility and almost a necessity to compete in the cut throat market.

We will be the first to acknowledge the fears that may come with even the thought of outsourcing may paralyze your decision to proceed with outsourcing but that’s where we differ from a lot of bad apples out there. We are a tech company and our services are infused with technology to improve efficiency and security. Call us and let us put your mind at ease on our transparent processes for all that we do with Business augmentation services a.k.a BPO.

Insurance Claim Management

A key a part of the insurance policy administration process and claims processing is “the fulfillment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured”. Insurance claims business process outsourcing will allow your staff to focus on your core business functions.

Insurance Data Entry

Data Entry in the Insurance industry refers unstructured and/or structured data which gets used to influence underwriting, rating, pricing, forms, marketing and claims handling. DigAptics Insurance BPO service can be used to reduce work load and accurately underwrite, price risk and incentivize risk reduction.

Billing and Accounts Receivable Insurance

DigAptics provides billing and receivables for your goods or services. Accounts Receivable is created in AFIS and generates invoices, statements, or both, to bill customers.

Policy Checking Services

Getting an insurance policy requires a lot of leg work on part of the insurance agent/agency and entails: reviewing customer documents and checking for missing/incomplete information, entering/verifying customer and policy details, verification of the details in the quote, proposal, and policy, and finally generating the final policy (insurance policy insurance) based on underwriter's input.

Insurance Underwriting Services

Insurance underwriters use computer software programs to determine whether an applicant should be approved. DigAptics can do the leg work for your Insurance underwriters to gather info, create preliminary reports for further final evaluation by the underwriter slashing the time of decision for approval /denial/quote in half.

Get in touch with us

+1(630)-481-6122

Have Questions?

connect@digaptics.com

Why Outsource With Digaptics?

Following are the reasons

Cost-Effective Service- DigAptics can do the best work and the best price in the industry. Scale your BPO team as you need, not more, not less
Customized Solutions– We are not just a BPO solution provider, we are also a tech company which gives advantage to us in providing any customized software or procedures you would like we can deliver.

24/7 Support– Call, Email, text. We are here. If you need a rush job or even assistance with something you don’t normally do, we have the people and knowledge that can help.

Advanced Technology– DigAptics uses only the latest, cutting-edge software and hardware. Our team’s certifications are always up to date, and we pride ourselves on innovation and adaptability for our clients.
Data Security– Our security systems set the standards for BPO worldwide. We’ve never had a data breach, we’ve never lost any data due to a network, system, or server failure.
Quick turnaround Time– Our global reach can result in head-snapping speed for your project. Input, compilation, storage, and retrieval, our speed will astound you
Scalability– All our services are scalable, so we always have the resources to fit your needs. If you need a unique service, we can supply it. And if there are slow seasons for you, we can match the activity level. If your busy seasons are crushing you now, we can ease that burden as well
Transparency– Our clients always have access to all our procedures and records. We have stringent quality control and even a dedicated team of inspectors that will make sure our work for you is accurate and complete.
Experienced Professionals– We are specialists in providing the quickest, most accurate results in your sector, and we can do it your way or ours. And since our employees are cross-trained in many skills, we can keep your project on track

Costing and Delivery

DigAptics BPO engages with its clients with the model that is right for them so that they can maximize the value that they get. Each business process is unique in the way it is done and so the pricing would vary based on the type of work it involves. Some of the models that DigAptics clients have used in the past include:

Transaction Based Model:

A transaction based pricing model for outsourcing is that the one wherein payments are made on the number of transactions made. In this model billing will be based on the deliverables. The client pays only for what is delivered. There is no limit to the transaction volume. Client can leverage this model to keep the cost completely based on work volume.

Rate Assignment Model:

A dedicated resource/team is assigned to the client with delivery objectives on daily basis. Rates are mutually agreed upon which includes all capital and operations expenses. The billing is done at regular intervals time, based on the time the resource/team has worked on the client assignment(s).

DigAptics BPO Delivery Models

Fixed Time / Fixed Cost Project Model:

This is a time/project based model where the beginning date and end date is identified. This model works best where the work volume and timeline is understood beforehand. DigAptics BPO will offer you the simplest offer possible and put adequate number of resources to make sure the project is completed before or on the set target date. Project deliverables, timelines and resource utilization are pre-defined in order that both the client and DigAptics team are synchronized to execute a successful project.

Hybrid Model:

In this model you get the best of both worlds as it maximizes the value that the client gets, especially if the work is tough to define based on the above criteria solely.

Get in touch with us

+1(630)-481-6122

Have Questions?

connect@digaptics.com

Our Work Process

Post Project Requirements

DigAptics Analysts thoroughly review your project requirements and best suited and experienced professionals are selected and team is created for the project

Discuss Details with Analyst

We contact you within 24 hours to discuss project with a Q/A session. We provide input & suggestions after listening and understanding more about project

Choose Terms and Timelines

You Choose services and timelines for your project

We go to work

Make payment through our 100% secure system and our team starts working immediately within 24 hours.

Post Project Requirements

DigAptics Analysts thoroughly review your project requirements and best suited and experienced professionals are selected and team is created for the project

Discuss Details with Analyst

We contact you within 24 hours to discuss project with a Q/A session. We provide input & suggestions after listening and understanding more about project

Choose Terms and Timelines

You Choose services and timelines for your project

We go to work

Make payment through our 100% secure system and our team starts working immediately within 24 hours.

We are an Omni channel platform for everything business, from business development & business operations to business marketing. All that is essential for a healthy and successful business are handled by our experts in their respective departments. When you hire DigAptics, you hire an entire team of people, each from our various departments who huddle and discuss projects and manage them throughout the life cycle of the project so that the delivery is based on your vision, goals, specifications but also is primed with innovation, market research, evidence based decisions and transparency. We believe that satisfaction demands regular updates, reports, open communication, upfront pricing, and no long term contracts.

Satisfaction Guaranteed

Plan + Pricings

What our Clients Say…

DigAptics did everything they said they would and did it on time! The whole process was very easy

CTO Orbitus Connect

DigAptics has been a great partner to us. Its world class talent, sound knowledge of our industry and robust project management has all been valuable assets to our growth. We see this relationship grow in years to come

CEOOrbitus Solutions

We couldn’t be more pleased with DigAptics as an outsourced technical resource for our intranet platform”

PayscaleCTO

5 stars is earned and trust is built over time. Over 3 years period, the leaders at DigAptics have worked with us in various capacity, personally and as a company to help us grow and create products. We are very grateful.

GerislickCEO